PRIVACY POLICY

This Privacy Policy governs the collection, use, and sharing of your personal information when you visit or make a purchase from eletees.com.

Personal Information We Collect

Upon visiting the Site, certain information about your device is automatically collected, including details about your web browser, IP address, timezone, and some installed cookies. As you navigate the Site, we also gather information about the specific web pages or products you view, the referring websites or search terms that led you to the Site, and how you interact with the Site. This collection of information is referred to as “Device Information.”

The technologies used to collect Device Information include “Cookies,” which are data files with anonymous unique identifiers placed on your device or computer. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org. “Log files” are used to track actions on the Site and include data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files that record your browsing behavior on the Site.

Furthermore, when you make a purchase or attempt to do so on the Site, we collect certain information, namely your name, billing address, shipping address, payment details (including credit card numbers and PayPal account information), email address, and phone number. This information is referred to as “Order Information.”

By placing orders on this Website or contacting us via email, you consent to the collection, use, and transfer of your personal information in accordance with the terms of this Privacy Policy.

The information you provide enables us to fulfill your requests for information, products, or services while using our Website. Additionally, we may use your personal contact information to notify you of new services, products, offers, or promotions related to our Website and other affiliated websites. We may also contact you to gather your feedback on our services and occasionally inform you about significant changes or developments concerning our Website or services.

Technical information, such as your IP address and internet browser type, may also be collected from you. This data is used to help administer and monitor the use of our Website, as well as to enhance and develop our Website and services. Rest assured that this technical information is never linked to any personally identifiable data, ensuring your anonymity in this regard.

Please note that we do not retain any financial information as we utilize Stripe for our payment gateway services. Stripe specializes in securing your payment details, making them the preferred choice for handling financial data. However, it’s important to note that Stripe’s use of your information is subject to their own respective Privacy Policies. These Privacy Policies do not apply to us, and we have no control over the activities of Stripe or any other third-party advertisers or offer providers. For more information about how Stripe safeguards your financial details, please refer to their respective Privacy Policies and learn about their efforts to prevent identity theft.

How We Use Your Personal Information

We utilize the Order Information to process and fulfill your orders, handle payments, arrange shipping, and provide order confirmations and invoices. Additionally, we use this data to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising related to our products or services, based on your preferences

We do not use the collection of users’ personal information as the primary purpose, and we do not rent or sell this information to third parties for advertising purposes without your consent.

WooCommerce and Payment Processing

Our online shop is hosted on WordPress, which provides us with an e-commerce platform to sell our products and services to you. Your information is stored on WordPress data storage, databases, and the typical WordPress website. WordPress maintains your data on a secure server protected by a firewall.

Regarding payments, if you make a purchase through our payment gateway, WooCommerce, it stores your card information. Rest assured, this information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only for the duration required to process your order, and once the transaction is complete, this data is deleted.

It’s essential to note that all direct payment gateways comply with the strict standards set by PCI-DSS, which is governed by the PCI Security Standards Council in collaboration with major card brands like Visa, Mastercard, and American Express.

The adherence to PCI-DSS requirements ensures that the handling of card information by our store and its service providers is secure and protects your financial data. Your privacy and payment security are of the utmost importance to us, and we take every precaution to provide a safe and reliable shopping experience. If you have any concerns or inquiries regarding payment security or data handling, please don’t hesitate to contact us at [email protected].

Sharing Your Personal Information

We work with third-party service providers who assist us in using your Personal Information, as described earlier. For instance, we use Google Analytics to gain insights into how our customers interact with the Site. For more details about how Google handles your Personal Information, you can refer to their Privacy Policy at https://www.google.com/intl/en/policies/privacy/.

If you prefer not to participate in Google Analytics, you have the option to opt-out by visiting https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information in compliance with applicable laws and regulations, or to respond to lawful requests, subpoenas, search warrants, or other requests for information that we receive. We do this to safeguard our rights and protect the interests of our customers and the public.

We ensure that any sharing of your Personal Information with third parties is done responsibly and in accordance with relevant laws and industry standards. Your privacy and security are of utmost importance to us, and we take necessary measures to protect your data. If you have any concerns or questions regarding the sharing of your Personal Information, please feel free to contact us at [email protected].

Behavioral Advertising

As mentioned earlier, we use your Personal Information to deliver targeted advertisements or marketing communications that we believe may be of interest to you. To understand how targeted advertising works, you can refer to the educational page of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

If you wish to opt-out of targeted advertising, you have the following options:

  • Facebook: Visit https://www.facebook.com/settings/?tab=ads to manage your advertising preferences on Facebook.

  • Google: Go to https://www.google.com/settings/ads/anonymous to adjust your ad settings on Google.

  • Bing: To modify personalized ads on Bing, access https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads.

Furthermore, you can opt-out of some of these services by visiting the opt-out portal of the Digital Advertising Alliance at http://optout.aboutads.info/.

We respect your choices, and you have the right to control how your Personal Information is used for advertising purposes. By opting out of targeted advertising, you can manage the types of advertisements you receive while using our website.

Information Security

We take reasonable precautions and follow industry best practices to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Communications with our website are conducted using Secure Socket Layer (SSL) encryption technology.

Age of Consent

By using our website, you represent that you are of legal age in your state or region of residence. If you are a minor, you confirm that you have obtained consent from your parent or guardian to use our site.

Your Rights

You have the right to access, correct, or delete the personal data we hold about you. If you wish to exercise these rights, please contact us.

Data Retention

We will retain your Order Information for our records unless you request its deletion.

Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on our website.

Contact Us

If you seek further information about our privacy practices, have any inquiries, or wish to file a complaint, please don’t hesitate to reach out to us via email at [email protected].

By using our website, you (the visitor) consent to the processing of your IP address by third parties for the purpose of currency conversion, enabling us to determine your location. Additionally, you agree to have the selected currency stored in a session cookie within your browser. This temporary cookie will be automatically removed when you close your browser. The purpose of this arrangement is to ensure that the selected currency remains consistent as you browse our website, thereby allowing prices to be displayed in your (the visitor’s) local currency.

Currency Conversion

By using our website, you agree to allow third parties to process your IP address for currency conversion purposes. This ensures that the prices displayed on our site can be converted to your local currency consistently.